Privacy Policy

Last Updated: October 03, 2025

At Live At Home Care, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information:

• Personal details (e.g., name, address, phone number, email)
• Health information (e.g., medical history, care needs) provided during consultations
• Usage data (e.g., website interactions, service inquiries)

2. How We Use Your Information

We use your information to:

• Provide and personalize our care services
• Communicate with you about your care plan or inquiries
• Improve our website and services
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Authorized caregivers or healthcare professionals involved in your care
• Service providers (e.g., payment processors, IT support) under confidentiality agreements
• Legal authorities if required by law

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no online transmission is completely secure.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• File a complaint with a data protection authority

To exercise these rights, please contact us at contact@lahc.ca.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date.

7. Contact Us

If you have questions about this Privacy Policy, please reach out to us at:

Email: contact@lahc.ca

Address: 202-998 Harbourside Drive, North Vancouver, BC